Refund Policy
Effective Date: September 13, 2023
Thank you for choosing Sagar Poojary for your creative needs. We strive to provide the best service and products to our clients. However, we understand that there might be situations where you need to request a refund. Please read our refund policy carefully before making a purchase.
1. Scope of the Refund Policy
This refund policy applies to all services and products provided by Sagar Poojar
2. Refund Eligibility
We offer refunds under the following circumstances:
a) Service Dissatisfaction: If you are not satisfied with the service provided, please contact us within 7 working days of the service delivery date. We will work with you to address your concerns and, if necessary, issue a refund.
b) Product Issues: If you receive a damaged product or a product with a manufacturing defect, please notify us within 14 days of receiving the product. We will require photographic evidence of the damage or defect. After verification, we will offer you the choice of a replacement or a refund.
3. Non-Refundable Items
3.1. Services Already Rendered: If the service has already been provided and you have approved the final result, the service fee is non-refundable.
4. Refund Process
4.1. To request a refund, please contact us at [your email address] with the following information:
a. Your name and contact information.
b. Description of the service or product purchased.
c. Reason for the refund request.
d. Supporting documents, such as photographs of damaged products.
We will review your request within 7 working days and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 14 working days and will be issued through the original payment method.
5. Contact Us
5.1. If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@sagarpoojary.com.
5.2 By making a purchase with Sagar Poojary, you acknowledge that you have read and understood this refund policy and agree to its terms and conditions
By using our Website, you consent to the practices outlined in this Privacy Policy. Please review this policy periodically for any updates or changes.